Frequently Asked Questions

What does it cost for engraving?

FREE! The prices you see on our site are what you will pay for our products. No hidden charges to surprise you.

What are your artwork set up fees?

FREE! We do not charge anything for artwork or setup.

Do you charge extra to include our logo centres?

No we don’t – choose from the trophies/medals that allow you to incorporate your team, club, school or event logo and they are included FREE! No hidden costs.

What type of file should I use when uploading the DETAILS AND NAMES for my engraving?

Please use one of the following formats when uploading/sending the details and names for your engraving:

• Excel spreadsheet (.xls) (.xlsx)
• Word document (.doc) (.docx)
• Portable Document Format (.pdf)
• Other text documents (.txt) (.rtf)

What type of file should I use when uploading my LOGO?

Please use one of the following formats when uploading/sending your logo:

• Encapsulated Post Script (.eps)
• Adobe Illustrator (.ai)
• Portable Document Format (.pdf)
• Corel Draw (.cdr)
• Jpeg (.jpg) must be bigger than 40kb
• PNG File (.png) must be bigger than 40kb
• Bitmap (.bmp) must be bigger than 40kb

Can I send you my engraving details after I have placed an order online?

Yes – engraving details can be sent at a later stage via email awards@eagletrophies.com.au however production cannot commence until this information is received. The quicker we receive your engraving details the sooner you will receive your order.

If you have any questions at all please feel free to contact us